Client Services Manager
I am an experienced Cllient Manager who looks after 89 clients lending over 15 million pounds. I also manage a team of four direct staff. It is a fast paced high risk job that requires a high level of focus and dedication.
I have recently completed the ILM management course along with an NVQ in management.
For over 20 years I have provided my clients with a high level of customer service, problem solving and financial solutions.
I mentor and train my team on a one to one basis and have extensive people management experience.
I have excellent verbal and written skills, attending client face to face meetings to have at times difficult conversations.
I provide monthly financial updates and have experience of producing cash flow forecast and budgets for my clients.
I am very used to a high workload fast paced job role and have a positive and enthusiastic work ethic.